Privacy Policy

1. Introduction

This Privacy Policy outlines how sole trader Justina Varkulevičiūtė (“we”, “our”, “us”) collects, uses, discloses and protects your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using this website or engaging our services, you agree to the collection and use of your information in accordance with this policy.

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

- Your name and/or your child’s name

- Contact details such as email address and phone number

- Student information such as age, instrument, experience level and lesson preferences

- Information provided in enquiry forms or communications

- Payment and transaction details (where applicable)

We may also collect personal information about children under 18, provided by a parent or legal guardian for the purpose of arranging lessons.

3. How We Collect Personal Information

We collect personal information in a variety of ways, including:

- When you submit an enquiry via our website or forms (including Google Forms)

- When you contact us via email, phone, or social media

- When you book lessons or services

- Through your use of our website hosted on Squarespace

- Through interactions with our advertisements on platforms such as Facebook and Instagram

We may also collect certain non-identifiable information automatically, such as IP address, browser type, and pages visited.

4. Why We Collect Personal Information

We collect and use personal information for purposes including:

- Responding to enquiries and providing information about our services

- Scheduling and delivering music lessons and performances

- Managing bookings, payments, and client relationships

- Improving our website, services, and user experience

- Marketing and advertising our services (where applicable)

5. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary, including:

- Payment processors and financial service providers

- Website and hosting providers

- Advertising platforms (such as Meta/Facebook and Instagram)

- Analytics services

We do not sell or rent your personal information to third parties.

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.

In general:

- Client and transaction records may be retained for up to 7 years

- Enquiry information may be retained for a shorter period unless services are engaged

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Justina Varkulevičiūtė

Harpist Justina

Email: harpistjustina@gmail.com

Website: harpistjustina.com